Parent/Carer
Support & Information
Information and support for Parents and Carers
BEE Inclusive Football sessions by Community Sports Trust
FREE session open to children and young people with any special needs, disabilities and/or additional needs (siblings are also welcome). Our fun weekly football sessions are suitable for all levels and abilities
Brentford FC CST Bee Inclusive football sessions will be resuming from Saturday, 27th September.
Day: Saturday
Times: 10.00 – 11.00 (5 – 11yrs), 11.00 – 12.00 (12 – 16yrs and 16+)
Starting Date: Saturday 27th September
Location: Indoor Dome, Uxbridge High School
For more information, please contact Craig Peters (Disability Manager): cpeters@brentfordfccst.com or use our Registration form.
Locations: Indoor Dome, Uxbridge High School, Kingston Lane, UB8 3PH
Organisation: Brentford FC Community Sports Trust
Service Type: Activities for Children with Additional Needs
Contact Name: Craig Peters
Email: cpeters@brentfordfccst.com
Cerebra
In the UK today there are around half a million children and young people with brain conditions that result in complex medical, educational and social support needs. We are a charity that helps these children and their families discover a better life together.
What we’re doing
We work closely with our families to find out where help is most needed and then work with our university partners to fund the relevant research. Our research work across neurodevelopmental conditions gives us a unique perspective within the charity research sector.
Our aim is to provide research-driven, high-quality health and social care advice and support for the families of children with brain conditions from birth to the age of 16.
Cerebra’s objectives are to:
- Use only current, relevant, balanced and trustworthy sources of information and ensure they are clearly referenced
- Inform parents and carers about different conditions and the issues surrounding these so that they have a better understanding
- Empower parents and carers to make their own decisions and resolve problems and issues
Our funding also supports the Cerebra Innovation Centre which designs and builds innovative, bespoke products to help disabled children discover the world around them. Some of these products are unique to an individual family, while other designs go on to be manufactured to help others.
In addition we provide a free library service with books for adults and children. We also fund LEaP, our innovative problem-solving project that runs alongside our Legal Rights Service offering help and support to those in need.
Organisation: Cerebra
Service Type: Parent and Carer Support
Website: www.cerebra.org.uk
Telephone: 0800 328 1159
Email: info@cerebra.org.uk
Contact - For families with disabled children
We were founded in the 1970s by families of disabled children, who recognised that even if their child’s conditions were different, they shared a common experience – of being a family with a disabled child.
Information, advice and support
Our website has advice and information about concerns a family might have about raising a child with additional needs. We run a free helpline and offer a Listening Ear support service. We produce a range of email newsletters and parent guides available to download or order.
- What is Disability Living Allowance (DLA) and how to claim it?
- Parent guide: Money-matters-England-and-Wales.pdf
Workshops and information sessions
We run a range of fun workshops and information sessions, on topics ranging from benefits and money matters to helping your child sleep and wellbeing.
Our events are both online and face-to-face, running across the UK.
Local offices & family events
We have local offices in Northern Ireland, Scotland and Wales and across London.
Aside from providing local advice, our regional teams organise coffee mornings, family fun days and outings, bringing families together for friendship and support.
Organisation: Contact for families with disabled children
Service Type: Support & Advice
Website: www.contact.org.uk
Telephone: 0808 808 3555
Email: helpline@contact.org.uk
Cruse Bereavement Support
Cruse Bereavement Support provides assistance to all age groups, from young children to adults. Their specialist Children & Young People (CYP) service supports individuals aged 7–25 across England, Wales, and Northern Ireland, while the national helpline and general services are available to anyone, including children and adults.
Key details on age-specific support from Cruse include:
- Children & Young People (CYP): Tailored, in-person, and remote support is available for children and young people aged 7–25. Some local services may offer one-to-one support for children under 18.
- Adults: Support is available to adults aged 18 and over, who can self-refer for help.
- Helpline (0808 808 1677): There is no minimum age to call the, with support offered to children (from age 4) and adults.
- Referrals: Children under 18 can be referred by a parent or carer.
Support methods include one-to-one, group sessions, telephone, video, and in-person, with specialized support for schools and communities.
Organisation: Cruse
Service Type: Support & Advice
Website: www.cruse.org.uk/
Telephone: 0808 808 1677
Care and Support Directory
This local community information directory gives you access to hundreds of services, organisations and events around Hillingdon.
CYP Co-ordinator
The CYP Co-ordinator is a non-clinical support role for children and young people aged 2–17 and their families. The aim is simple: to help you find the right support at the right time.
This service is especially helpful if you have emotional or mental health worries. The CYP Co-ordinator acts as a friendly point of contact, helping you understand what support is available and how to access it, so care feels more joined up and less confusing.
Whether you’re looking for someone to talk to, local activities, support groups, our co-ordinator will take the time to listen, help you feel comfortable, and find the support that is right for you.
Where the service is available
At present, the service is available to children and young people registered with the following GP practices in Uxbridge and West Drayton: Belmont Medical Centre, Brunel Medical Centre, Central Uxbridge Surgery, Hillingdon Health Centre, Oakland Medical Centre, Otterfield Medical Centre, The High Street Practice, The Green Medical Centre, Yiewsley Family Practice.
You can contact your GP surgery to request an appointment.
If you’re not sure whether your GP practice is included, your surgery can provide more information.
DEBRA The Butterfly Skin Charity
DEBRA UK exists to provide community care and support services to improve quality of life for people living with all types of inherited and acquired EB. We also fund pioneering research to find effective treatments for all types of inherited EB.
From discovering the first EB genes to funding the first clinical trials in gene therapy and drug repurposing, we have played a pivotal role in EB research globally and have been responsible for making significant progress in advancing diagnosis, treatment, and daily management of EB.
We are committed to making sure that every person living with EB in the UK, their families, and carers get the vital and wide-ranging support they need.
Find out more about how we raise and spend money.
Organisation: DEBRA
Service Type:
Support & Advice
Website: www.debra.org.uk
Telephone:01344 771961
Email: debra@debra.org.uk
DOORWAY, Advice Information and Care Service
DOORWAY, Advice Information and Care Service provides a comprehensive service that is confidential, impartial and free of charge.
Do you need help with issues such as:
- Benefits
- Council Tax
- Rent Arrears
- Housing
- Debt problems/Bailiff Problems
- Guide you in which agencies can help you fill in forms
- Need to see a ward Councillor
- Difficulties accessing a doctor
- Consumer Issues
plus much more……….. - Crime Reporting Centre
There are many other issues with which we can assist you.
When?
Drop in service at Bell Farm Christian Centre:
- Tuesdays 10:00 am to 1:00 pm
- Thursdays 10:00 am to 1:00 pm
Drop in service at St Matthews Church Yiewsley
- Mondays 2pm to 4pm
- Fridays 12noon to 2.00pm
Foodbank
Tuesday & Thursday 10.00am to 1.00pm
Ward Councillors’ Surgery
Last Thursday of every month except December and August from 10am to noon
Locations:
- Bell Farm Christian Centre, Bell Farm Hall, South Road, West Drayton, UB7 9LW (directions displayed on map)
- St Matthew’s Church, High Street, West Drayton, UB7 7QH (directions displayed on map)
Organisation: Bell Farm Christian Centre
Service Type: Support & Advice
Website: www.bfcc.org.uk/adviceinformationandcareservice.htm
Telephone: 01895 444406
Email: info@bfcc.org.uk
Down's Syndrome Association
The Down’s Syndrome Association is the only charity in the UK dealing with all aspects of Down’s syndrome. Our aim is to enable people who have Down’s syndrome to live full and rewarding lives.
What we do
The Down’s Syndrome Association supports people who have Down’s syndrome, and their parents and carers, throughout their lives. From before birth into older age, the DSA provides services to everyone.
You join a community of people with Down syndrome, parents, carers and professionals providing:
- training and support
- information
- friendship
- advocacy
- activity and health promotion
- employment
- helpline
- our voice
Organisation: Down’s Syndrome Association
Service Type: Parent and Carer Support
Website: www.downs-syndrome.org.uk/
Telephone: 0333 1212 300
Email: info@downs-syndrome.org.uk
EBSNA Support Groups for parents
Hillingdon Educational Psychology Service is pleased to announce a series of support groups for parents/carers of children displaying Emotionally Based School Non-Attendance (EBSNA). These groups have been developed in response to feedback from parents and carers who attended our March focus groups. We are currently piloting two different formats for you to choose from:
1. Ongoing Support Group
2. Flexible Drop‑In Sessions
Each session will last 1 hour, followed by 30 minutes for optional networking with other parents/carers. These groups are designed to offer a safe and reflective space for parents/carers to connect with each other, alongside short learning opportunities led by the Educational Psychology Service. If you choose the Ongoing group, we ask that you aim to attend most sessions, as places are limited. In person sessions will take place in the Uxbridge Family Hub.
Our first sessions will take place in w/c Monday 20th April 2026. Places are offered on a first‑come, first‑served basis. Register here – https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=ebasqoHD-0izIPnVge6Uj5j4VuniFxhFlILxwDe36atUOFU1VkdZR1lGMFlNRTIzVVFSUExTNTNNSy4u&origin=QRCode
Please note: Information will not be shared with other services or schools.
Service Details
Locations
- Uxbridge Family Hub, CIVIC CENTRE,, High Street, UB8 1UW (directions displayed on map)
Organisation:
Educational Psychology Service
Service Type:
Support and Community Groups
Website:
Supporting Your Child with School Attendance – Support groups
Families' Information Service (FIS)
The Families’ Information Service provides information, advice and assistance for families with a child or young person up to the age of 25.
The Families’ Information Service can offer advice about:
- Free education and childcare for 2-year-olds for families receiving additional support
- Funded childcare for working families (up to 30 hours/week)
- 15 funded hours for all 3- and 4-year-olds
- Tax Free Childcare
- Other help with childcare costs
- Ofsted registered childcare providers in the borough
- Activities running in the borough for families
- Children’s Centres and Family Hubs
- Other services that may be of benefit to families including those who have children with special educational needs or a disability
Please feel free to email us – fis@hillingdon.gov.uk
Locations: Civic Centre, High Street, UB8 1UW (directions displayed on map)
Organisation: London Borough of Hillingdon LBH
Service Type: Support & Advice
Website: www.hillingdon.gov.uk/families
Telephone: 01895 556489
Email: fis@hillingdon.gov.uk
GROW - Getting Ready for Work
Welcome to GRoW
Are you hoping for a part time job? Looking for training to improve your skills? In work but looking to increase your earnings or get a better job? How about a work placement to build your confidence and experience? Or maybe you’re just looking to get out more and make new friends. We can help with all these things!
GRoW is for women who want to make a change in their lives. Belina’s expertise is in supporting women with childcare and caring responsibilities, and especially lone parents.
What you can expect:
- Free access to the pioneering GRoW Programme, helping to build your confidence, motivation and understanding about where you want to be and how to get there – delivered online
- Online events and training including CV support, job searching, interview workshops, childcare advice and guidance
- Access to our award-winning GRoW App where you can network with like-minded people and get access to a host of relevant resources such as new jobs vacancies and local events
- Help to source the right kind of training and skills to suit your aims
- Weekly drop in CoffeeMornings accessed remotely with special guests on subjects such as apprenticeships and childcare
- A personal adviser: helping to support you to achieve your goals and find work that fits in with your family.
- Weekly GRoW News & Jobs Bulletin with suitable local part-time jobs to apply for
- Help to find, choose and pay for affordable childcare
- Expertise in CVs for women who have taken time out
- Preparation and interview practice
- Friendly drop-in sessions to build your confidence
- Extra benefit and budgeting advice: including in-work support and incentives for people who get a job and then stay in work
Locations: Belina Consulting Limited, The Winning Box, 27 Station Road, Hayes, UB3 4DX
Organisation: GROW – Getting Ready for Work
Service Type: Education, Training and Employment
Website: www.getreadyforwork.org
Email: info@belinagrow.co.uk
Halo Children's Foundation- Bereavement Charity
Halo Children’s Foundation is charity set up to support children and their families after the death of a loved one. We hold a monthly Expressive Arts and Play session and a weekly Kids Club at the HALO play café in Uxbridge, offering art and play therapy, counselling support, a bereavement book library and peer support so families do not grieve alone.
HALO also offer many other services to the families including personalised memory boxes, forever cushions made out of loved ones clothing, funded trips to create new memories together and more.
Locations: HALO play café, Unit 225 The Chimes Shopping Centre, Uxbridge, UB8 1GB (directions displayed on map)
Organisation: Halo Children’s Foundation- Bereavement Charity
Service Type: Support & Advice
Website: www.halochildrensfoundation.org.uk
Telephone: 07903 709 622
Hillingdon CAMHS - Children and Adolescent Mental Health Services
Child and adolescent mental health services (CAMHS) provide community mental health services to children, young people up the age of 18, registered with a GP in the borough, with complex mental health difficulties, and their families in a range of different ways depending on their needs.
These services are mostly provided in the community, but we also have two specialist inpatient services for children aged five to 13, and 13 to 18.
>> Learn more about teams and treatments and understand technical words
Our Services
- Inpatient care teams
- Crisis and urgent care
- MHST Mental Health Support Team in schools
- Hillingdon CAMHS Neurodevelopmental Team
Locations: Minet Clinic, Avondale Drive, Hayes, UB3 3NR (directions displayed on map)
Organisation: Hillingdon CAMHS
Service Type: Health and Wellbeing
Website: www.cnwl.nhs.uk/camhs/our-services/specialist-camhs/hillingdon-camhs
Telephone: 01895 256521
Email: cfacs.cnwl@nhs.net
Hillingdon Community Nursing Children's Team
Hillingdon Community Children’s Nursing Team provides skilled nursing care and support for children with acute, chronic and complex needs. The service is provided in their own homes.
The service also provides case management support (integrating services around the needs of individuals with long-term conditions) for children with the most complex needs.
In addition, the team provides education and training for children, their carers, statutory and voluntary organisations.
Examples of the complex conditions that we provide care for include:
- Eczema, oncology, and blood pressure monitoring
- Anaphylaxis for children under five
- Enteral feeding (naso-gastric, naso-jejunal or gastrostomies)
- Intravenous medication e.g. antibiotics
- Palliative and end of life care
- Respiratory care, for example care for oxygen-dependent infants, and non-invasive ventilation
- Tracheostomy management
- Wound management
- Training of nursing needs for parents/carers/schools nurseries etc.
The team accepts referrals from GPs and healthcare professionals. Referrals can be made by completing a referral form and returning it by fax, email or post. Please find the form here.
Locations: Laurel Lodge Clinic, Harlington Road, Hillingdon, Middx, UB8 3HB
Organisation: Hillingdon Community Nursing Children’s Team
Service Type: Health and Wellbeing
Website: www.cnwl.nhs.uk/services/community-services/hillingdon-community-childrens-nursing-team
Mobile: 07534 266001
Telephone: 01895 488480
Hillingdon Family Hubs/Children Centres
Services we offer at our family hubs and children’s centres. Our family hubs and children’s centres offer a range of free services and access to information, through sessions, courses and workshops.
Our services
We offer a range of services and access to information, including sessions, courses and workshops to:
- support your child’s development and early learning, by making learning fun and engaging
- provide antenatal parenting support
- provide parenting support, workshops and courses
- provide information, advice and guidance on topics that affect families with young children, including fussy eating, toilet training, getting ready for nursery, parenting strategies, information on free childcare, keeping your children’s teeth healthy
- support the health and wellbeing of you and your child(ren)
- support with infant feeding
- support parents/carers and children who have an additional need or disability, by providing play sessions (to support child development) and parenting support.
We also host a range of partner organisations, including the Midwifery Team, Health Visiting Team, P3, Children’s Integrated Therapy, Child Development Centre, Perinatal Mental Health Team and Dieticians.
More information on your child’s development and health, and for support with parenting and your own health, visit the NHS website.
Website: www.hillingdon.gov.uk/cc-services
Hillingdon Holiday Activities and Food Programme HAF
Through our programme of healthy food and fun activities, children and young people can develop new skills, take part in creative and physical activities, learn about food and cooking, and enjoy free nutritious meals each day.
Does my child qualify for the HAF programme?
Our holiday programme is open to school-aged children from reception to year 11 (inclusive) who are educated, live or under local authority care in Hillingdon and receive benefits-related free school meals. Benefits-related free school meals (FSM) are available to pupils if their parents are in receipt of one of the qualifying benefits, and have a claim verified by their school or local authority.
Our providers can use up to 15% of their funding towards providing free or subsidised holiday club places for children who are not in receipt of benefits-related free school meals but meet 1 of the following criteria:
- children assessed by the local authority as being in need, at risk or vulnerable
- young carers
- looked-after children or previously-looked-after children
- children who are refugees or asylum seekers.
Important: Our providers aren’t obliged to provide places for the above children and young people. If you feel that your child meets the criteria above, please email our HAF coordinator at hafprogramme@hillingdon.gov.uk to discuss access to a place on the programme. Additionally, not all activity providers will be able to accommodate the full age range of the programme. Please check with the provider what age group is appropriate to their activity.
How do I book a place for my child?
Bookings are made through individual activity providers. The programme offer along with booking links and contact information for providers are on the programme offer web page. Parents/guardians need to provide their child’s individual Hillingdon HAF reference number at the point of booking, to secure their free place.
Reference numbers are sent directly to parents/guardians of eligible children. If you have not received one, or would like to request a discretionary place, please email hafprogramme@hillingdon.gov.uk or call 01895 277 881.
More programmes for children and young people in Hillingdon
Organisation: Hillingdon youth offer
Service Type: Holiday Playscheme
Website: www.hillingdon.gov.uk/haf-parents
Telephone: 01895 277 881
Hillingdon Parent Carers Forum PCF
We are a team of volunteer parents/carers whose aim is to improve services and processes for our Hillingdon SEND children and young people. We exist to harvest the voice of parents/carers resident in the London Borough of Hillingdon, to help shape the services accessed by our SEND children and young people aged 0 to 25, by way of engagement with parents and co-production with the Local Authority.
If you wish to receive information emails, please sign up to our database. We also have different levels of volunteering options.
Organisation: Hillingdon Parent Carers Forum
Service Type: Parent and Carer Support
Website: www.hillingdonpcf.com
Email: hillingdonpcf@gmail.com
Hillingdon Refugee Support Group (HRSG)
We were established with the prime objective of welcoming and providing care and practical support to young unaccompanied asylum seekers and refugees who reside in the London Borough of Hillingdon.
We work with unaccompanied young people up to the age of 25 if they continue to be supported by social services as care leavers. We offer support to unaccompanied asylum seekers and refugees from all backgrounds and religions. We work in close association with other community groups and other voluntary and statutory organisations in order to protect and promote the rights of all unaccompanied asylum seekers and refugees.
Locations: Southlands Art Centre, 75 The Green, West Drayton, UB7 7PW
Organisation: Hillingdon Refugee Support Group
Service Type: Support & Advice
Website: www.hrsg.org.uk/en/
Telephone: 01895 434728
Email: enquires@hrsg.org.uk
Hillingdon School Nursing Team
The Hillingdon School Nursing Service (part of CNWL NHS Foundation Trust) supports children and young people aged 5-19 in school, home, and community settings. The team provides confidential advice on health, emotional well-being, relationships, and special needs, available Mon-Fri, 9am-5pm.
Contact: 01895 891302 or cnw-tr.hillingdonchildrencc@nhs.net.
Key Services and Information
- Support Areas:The service covers emotional/mental health, relationships, sexual health, bladder/bowel issues, and healthy lifestyles.
- School Support:They work within schools to support pupils, offering health assessments and screenings.
- Targeted Support:The service helps identify new or ongoing health needs and provides additional care where necessary.
- Accessibility:Services are available for families, children, and young people, including those with special educational needs and disabilities (SEND).
Contact Information
- Telephone: 01895 891 302
- Email: cnw-tr.hillingdonchildrencc@nhs.net
- Hours: Monday to Friday, 9am – 5pm (excluding bank holidays)
- Website: www.hillingdoncyp.cnwl.nhs.uk
The service is delivered by teams organized by geographical area within Hillingdon, including South West Hillingdon.
Hillingdon SEND Family Support
Hillingdon SEND Family Support (and the wider Hillingdon SEND Local Offer) provides services, advice, and activities for children and young people with special educational needs and disabilities from birth up to the age of 25. This includes support for families through workshops, events, and early help services.
Key details regarding age-related support in Hillingdon:
- 0–25 Years: The general range for Hillingdon’s SEND Local Offer (HELLO), which includes information on services, activities, and support.
- 0–25 Years: Hillingdon SENDIASS offers free, impartial, confidential support for parents, carers, children, and young people.
- 0–25 Years: The SEND Team handles statutory assessments and Education, Health and Care Plans (EHCPs).
- 0–5 Years (Pre-school): The Portage service and children’s centres provide support for young children with developmental delays or disabilities.
- Age 14+: Annual health checks are available for young people with SEND.
- 16–19+ Years: Support for transition to adulthood, including college, is available through the SEND team and SENDIASS.
Locations:
- Northwood Methodist Church, 30 Oaklands Gate, HA6 3AA
- Mencap Hillingdon, South Hall, Harlington Road, Uxbridge, UB8 3HD
Service Type: Support & Advice
Website: www.sendfs.co.uk
Telephone: 07752 169849
Email: info@sendfs.co.uk
Hillingdon SENDIASS
Hillingdon SENDIASS offers free information, advice and support for parents/carers of 0 to 25-year-olds with special educational needs and disabilities (SEND). The service is impartial and confidential.
How SENDIASS can help you
We can provide you with information, advice and support on:
- accessing SEND support in schools
- education, health and care (including education, health and care plans)
- how you can take part in decisions
- preparing for adulthood.
We can also signpost you to relevant services available to you.
We encourage and support parents/carers and young people to:
- play an active role in the educational journey of the child or young person with SEND
- be involved in decisions
- work towards the best possible outcome for the child or young person.
Please note: Young people aged 16+ can access SENDIASS independently.
Contact us
Telephone:
01895 277001
Email:
sendiass@hillingdon.gov.uk
Service Details
Locations
4 West 10, Hillingdon Civic Centre, High Street, Uxbridge, UB8 1UW
Organisation:
SENDIASS
Service Type:
Support & Advice
Website:
https://www.hillingdonsendiass.co.uk/
Hillingdon Young Carers Services
Home Start Hillingdon
Home-Start Hillingdon is a registered charity offering a unique service supporting local families with at least one child under five. Our informal, friendly and confidential support is delivered by trained volunteers who are parents themselves. We are always interested in hearing from parents and grandparents who might want to volunteer themselves.
We help families cope with isolation, post-natal illness or other mental health problems, disability, multiple births, bereavement, domestic violence or who are just finding parenting or family life a struggle.
Volunteers usually visit families in their own home for 2-3 hours once a week to provide non-judgmental practical and emotional support to help build the family’s confidence and ability to cope. Support lasts up to 6 months.
For a family to be referred or self-refer to Home-Start Hillingdon they must:
- live in Hillingdon Borough
- have at least one child under the age of 5
- be going through a difficult time
Locations: Home Start, 306 Long Lane, Hillingdon, UB10 9PE
Organisation: Home Start
Service Type: Support & Advice
Website: www.homestart-hillingdon.org.uk/
Telephone: 01895 252804
Incredibly Elev8ed Parenting Courses
Incredibly Elev8ed CIC is a Community Interest Company that serves parents in their communities.
We offer a wide range of Positive Parenting Programmes – Triple P being our flagship suite of programmes.
Choose from:
Teen – Triple P
For 11-18 year olds- giving parents the tools to improve relationships, communication, have strategies to manage behaviours and educate their teens around risk and risk reduction.
For 0-12 year olds – Helps create a good foundation in the parent/child relationship, explores child development and provides tools for managing behaviours
Webinars: Beyond the Spectrum- Register Here
A powerful webinar for parents, carers and professionals supporting neurodivergent children. Explore inclusive strategies, emotional wellbeing tools, and practical insights to deepen connection and unlock potential — all grounded in real experience and evidence-based practice.
Specialist Courses:
- Fear Less Triple P
For Children struggling with anxiety - Triple P Pathways
For parents at risk of child maltreatment. Covers anger management and other behavioural strategies to improve a parent’s abilities to cope with raising children. - Triple P Transitions
For Separated Parents - Parenting Apart Programme:
For effective co-parenting where conflict may occur or is already an issue – causing communication breakdown / stress etc. - Strengthening Families Strengthening Communities
Intensive Parenting course covering everything parenting, relationships, culture, teaching, life transitions, positively engaging and influencing your own community
Parents have the opportunities – to attend workshops and training to support other parents via volunteering – while gaining CPD Accredited Courses
Parents can also access: – Parenting support by trained volunteers for up to 6 weeks*
Organisation: Incredibly Elev8ed CIC
Service Type: Parent and Carer Support
Website: www.incrediblyelev8ed.com/
Contact Name: Course Coordinator Zihannah De Trindade
Telephone: 0203 918 1567
Email: info@incrediblyelev8ed.com
Mens Mental Health
- Men’s Minds MatterSupport for men experiencing suicidal thoughts and mental health difficulties.
- Tough To TalkResources and guidance encouraging men to open up about how they’re feeling.
- Men Who TalkPeer support, online communities and practical mental health tools for men.
- Movember – Men’s Mental HealthInformation, advice and support around men’s mental health and wellbeing.
- Andy’s Man ClubFree, confidential peer‑to‑peer support groups for men aged 18+.
Oasis Play Uxbridge
Softplay
Our brand new Softplay has everything your child will need to keep them entertained for hours and our regular deep cleaning and maintenance means you can rest assured that your child’s well-being & safety is our priority.
Interactive PLay
Our world first interactive system in our Softplay means your little ones can hunt for prizes and rewards whilst you can also see how many steps & energy they’ve burnt off whilst having fun!
Sensory Play Room
Our Sensory room is an exciting multi sensory playground filled with adventure and wonders. With calming lights and soundproof walls, it’s the perfect place for your little ones to develop gross motor skills, let off some steam and most importantly; have fun!
Party Rooms
Our two unique party rooms are available for hire as we take all the stress out of your child’s birthday party. From food & drink to mini disco, Softplay to party invites; we’ve got you covered!
Locations: Oasis Play, The Pavillions, Uxbridge, UB8 1LN
Organisation: Oasis Play Uxbridge
Service Type: Things to do
Website: https://www.oasisplay.co.uk/
Mobile: 07399 362310
Email: info@oasisplay.co.uk
Online Parent support sessions
We recognize the challenges working parents face in getting support for young children under 5 years. Hillingdon Family Hub Network has created an online parenting offer tailored for working parents as well. We now offer a variety of parenting workshops and courses, available both during the day and in the evening. All sessions are led by qualified early years staff in an engaging and non-judgemental way.
Our workshops cover essential topics such as:
- Fussy Eating
- Toilet Training
- Behaviour Strategies
- Support for parents transitioning their children into childcare and/or school
- Sleep Matters
- Brush for Life – Oral Health
The timetable is attached and can also be found at: Family hubs and children’s centres – Hillingdon Council
If you would like to access any of the programmes with your child, please contact your local Best Start Family Hubs and Children’s Centres
Service Details
Organisation:
LBH Best Start Family Hubs and Children’s Centres
Service Type:
Support & Advice
Website:
ORCHYD - Holidays for Children with Disabilities
ORCHYD is a registered charity providing day trips and residential holidays for children with disabilities. Apart from unforgettable memories, we provide respite and grants for families.
Our Past
ORCHYD was initially set up in 1971 when a collection of like-minded people from the Ruislip Christian Council and the charity Scope got together to organise and run a holiday for children with physical disabilities based in Ruislip, West London. Although a lot has changed in the last five decades – Scope are no longer involved, DBS checks are mandatory and we have our own minibuses – the core purpose is the same; to provide an amazing summer holiday for children with physical disabilities. In recent years, ORCHYD have expanded and have hosted several weekends, have a regular day trip scheme and have even taken a group to Disneyland Paris!
Our Present
Every year we run a summer residential holiday for children with physical disabilities. This holiday includes lots of exciting trips out and fun activities in our hall. These give our children some absolutely incredible, once in a lifetime experiences and give them a chance to make new friends and memories that will stick with them forever.
What we do
- Annual summer residential holiday available to children from all over the UK. Up to a maximum of twenty children aged between 8-12 years old.
- Day trips / residential weekends for groups of up to 8 children aged 7-15 years old
- Funding grants where applications are in line with our charitable objects
Locations: Orchyd, 18 St Catherines Road, Ruislip, HA4 7RU
Organisation: ORCHYD – Holidays for Children with Disabilities
Service Type: Activities for Children with Additional Needs
Website: http://www.orchyd.org.uk
Mobile: 07502 382469
Refugees in Active and Effective Partnership (REAP)
Refugees in Effective and Active Partnership (REAP) (Charity 1103345) is an independent, refugee-led organisation in West London that aims to empower refugees and asylum-seekers to live as valuable and valued members of British society. We believe that it is essential to protect the right to refuge so people can escape danger and suffering caused by persecution, and that one implication of giving refuge is that there must also be reasonable level of effective and equitable support for people as they recover and rebuild.
We work towards our aim through practical activities and engagement; communications, training and networking across the voluntary and community sectors (VCS), and policy-oriented activities in partnership with others including building constructive exchange between VCS and statutory bodies relating to knowledge and support for refugees. We seek to enhance the voices and build the capability of those individuals who have sought refuge in the UK, and their communities; by promoting equality and equitable treatment for refugees in all their diversity; by facilitating organisations and individual activists and professionals that support refugees to rebuild their lives.
Current Services/Projects
- Interpreting @ REAP – a non-profit service providing trained, local
- Community Interpreters
Community Interpreters’ & Parent Interpreters’ training and Service - English classes (basic-pre-entry-E3) email English@reap.org.uk
Locations: Key House, High Street, Yiewsley, UB7 7BQ
Organisation: Refugees in Active and Effective Partnership(REAP)
Service Type: Support and Community Groups
Website: www.reap.org.uk
Mobile: 07983 419388
Email: enquiries@reap.org.uk
Rainbow Trust Children's Charity
Rainbow Trust Children’s Charity supports families who have a child aged 0-18 years with a life-threatening or terminal illness.
How?
When a child has a serious illness, family life is turned upside down and time becomes more precious than ever. Rainbow Trust pairs each family with an expert Family Support Worker who enables them to make the most of time together, giving them practical and emotional support, whenever they need it, for as long as is needed.
We support the whole family including parents, carers, the unwell child, brothers, sisters and grandparents. Support is hugely varied and depends on the needs of the family. It can include:
- listening to a family’s fears and anxieties
- helping to explain illnesses, diagnoses and treatments
- keeping a seriously ill child company during hospital stays
- driving families to medical appointments to help save time and money
- organising fun activities to help sick children, their brothers and sisters
- support through bereavement and grief.
Organisation: Rainbow Trust Children’s Charity
Service Type: Support & Advice
Website: https://www.rainbowtrust.org.uk/
Telephone: 01372 363438
SEND Football sessions Ickenham Youth FC
SEND Football sessions run by the PSD group in partnership with Ickenham Youth FC. Designed for children with special educational needs and disabilities. A safe and secure environment for fun football sessions with qualified coaches
Ages: U5-U12
When: Wednesdays 5:30-6:30 at Oakwood Indoor Sports Hall
Register for free trial sessions via welfare@ickenhamyouthfc.com
Locations: Glebe Primary School, Sussex Road, Ickenham, UB10 8PH
Organisation: PSD SEND Football
Service Type: Activities for Children with Additional Needs
Website: www.ickenhamyouthfc.com/
Email: welfare@ickenhamyouthfc.com
SEND Football sessions Wealdstone Youth FC
SEND Football sessions run by the PSD group in partnership with Wealdstone Youth FC. Designed for children with special educational needs and disabilities
A safe and secure environment for fun football sessions with qualified coaches. To register your interest email soccer.school@wealdstoneyouthfc.co.uk
Locations: Goals Ruislip, Victoria Road, HA4 0LN
Organisation:
PSD SEND Football
Service Type:
Activities for Children with Additional Needs
Website: www.wealdstoneyouthfc.co.uk
Contact Name: Anita Davies
Telephone: 07973 410 527
SEND local offer
Our local offer provides information for children and young people with special educational needs and disabilities (SEND) and their parents/carers. It allows families to see what they can expect from a range of local agencies and how to access them.
SHRG & Middlesex FA SEND Football Club
Middlesex FA, the Sikh Human Rights Group (an NGO with Special Consultative Status at the United Nations), GSGSS Southall, Southall Athletic Football Club and Indian Gymkhana Football Club are delighted to announce the launch of our Special Educational Needs and Disabilities (SEND) Football Club.
Provisional Age Groups:
- 5 to 11 (Group 1)
- 12 to 16 (Group 2)
Demographics:
The primary objective of this project is to increase access to football for girls, children and young people with Special Educational Needs and Disabilities (SEND) and/or children and young people from marginalised or otherwise underrepresented UK BAME communities.
Locations:
Rectory Park Football Centre, Ruislip Road, Northolt, UB5 6AU
Organisation: SHRG Sigh Human Rights Group
Service Type: Activities for Children with Additional Needs
Website: www.shrg.ngo/neurodiversity-network/
Email: carlos.arbuthnott@shrg.ngo
Soft Play at Botwell Green Sports & Leisure Centre
The all-new soft play at Botwell Green Sports & Leisure Centre is officially open for fun-filled action. Designed for kids aged 10 and under, this vibrant space is tailor-made for your little adventurers to unleash their energy, indulge in some fun, or simply have a blast indoors when the weather doesn’t cooperate.
Featuring four floors packed with climbing, sliding and crawling adventures, this area promises endless excitement. And for the younger ones under 3, there’s a dedicated space where they can play safely, giving you peace of mind while they have a great time.
As if that’s not enough, we welcome The Cafe by Grub and Chips where you can grab a wide range of refreshments. Whether you want to unwind, socialize or simply relax, the café offers the perfect spot to enjoy some downtime while your kids have a blast.
SEND Soft Play sessions
A Play Park session with focus on accommodating for children with special educational needs and disabilities. 8:00-9:00 am every Monday, Wednesday and Saturday
To book go to: Activity booking (better.org.uk)
Ratios apply for children under 8 years. No outside food and drink is permitted. All junior tickets include 1 adult.
Locations: Botwell Green Sports and Leisure Centre, East Avenue, Hayes Town, UB3 2HW (directions displayed on map)
Organisation: Better
Service Type: Activities for Children with Additional Needs
Website: www.bookings.better.org.uk/location/botwell-green-leisure-centre/soft-play/2024-02-15/by-time
Telephone: 020 8561 0956
Stronger Families Hub Hillingdon
Our Stronger Families Hub operates 24 hours a day, 7 days a week to provide families in Hillingdon with information, advice and support. If you’re a parent/carer in Hillingdon, we can provide you and your family with lots of different help about a range of things, including:
- concerns about your child’s general behaviour
- support and advice with parenting
- difficulties at home, such as daily routines
- domestic abuse
- worries about your child’s school attendance or achievement in education
- bullying or online abuse
- teenage concerns, such as going missing, taking drugs, or associations with gangs
- support if your child has (or you feel they may have) additional needs
You can also contact us if you’re worried about another child who may be at risk. Get in touch by emailing stronger families at hub@hillingdon.gov.uk or call 01895 556006.
Locations: Civic Centre, Uxbridge, UB8 1UW (directions displayed on map)
Organisation: Stronger Families Hub Hillingdon
Service Type: Support & Advice
Website: www.hillingdon.gov.uk/article/7934/Stronger-Families-Hub
The Relationship Service
- Adult Relationship Counselling
- Couples Therapy for Depression
- Psychosexual Therapy (Sex Therapy)
- Therapy for Compulsive Sexual Behaviour (Sex Addiction)
- One Session Therapy
- Family Counselling
- Children & Young People’s Counselling
- Family Mediation (Legal Aid & Mediation Voucher Scheme available)
- Planning Together for Children – this program supports parents in prioritizing their children’s needs during separation and co-parenting
- Work placements for trainee counsellors with career progression
- FREE mediation for clients eligible for Legal Aid
- Up to £500 in support via the Family Mediation Voucher Scheme
- London Boroughs: Barnet, Brent, Camden, Croydon, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Islington, Kensington & Chelsea, Merton, Richmond, Wandsworth, Westminster
- Counties: Hertfordshire, Buckinghamshire (excluding Milton Keynes), Berkshire, Northamptonshire, Oxfordshire
0300 003 2324-
Locations
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- Hercies Road, Hillingdon, UB10 9LS (directions displayed on map)
- Old Hatch Manor, Ruislip, HA4 8QG (directions displayed on map)
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Organisation: The Relationships Service (Formerly Relate London North West, Hertfordshire, Mid Thames and Buckingh
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Service Type: Support & Advice
Turn2us
Turn2us provides information and support to make sure everyone has financial security.
Get Support
Use our free and easy-to-use Benefits Calculator and Grants Search tools to check what benefits you might be able to claim and what grants you might be able to apply for.
Check benefit entitlement:
Check which means-tested benefits you may be entitled to, including tax credits.
www.benefits-calculator.turn2us.org.uk
Search for a grant
Look for funds that might be able to give you a grant and/or other types of help.
www.grants-search.turn2us.org.uk
Organisation: Turn2us
Service Type: Money and Benefits
Website: www.turn2us.org.uk/
WorkWell: Supporting Your Journey Back to Work
Are health needs affecting your ability to work?
Whether you’re looking to start a new job, need support in your current role (whether self-employed, a volunteer, or an employee), or are planning to return to work after an absence, WorkWell offers:
- Tailored one-to-one support from a qualified Work and Health Coach for individuals with disabilities or health conditions who need assistance starting, staying, or thriving in work.
- CV writing, job listings, and interview prep get help with crafting your personal statement and preparing for interviews.
- Confidence-building to ease your return to work, at your own pace, including managing work-related stress and enhancing self-esteem.
- Specialist support in areas such as mental health, diabetes, musculoskeletal (MSK) support, and guidance from employment relations experts to secure the adaptations you need in the workplace.
- Opportunities for volunteering and practical skill development to ease your transition back to meaningful work, helping you gain the experience you need to succeed.
- Flexible and accessible options including online coaching and in-person sessions tailored to suit your personal preferences and requirements.
What sets WorkWell apart is its holistic approach, focusing on you as an individual and not just a part of the workforce. We aim to address all barriers to employment, from health-related issues to lack of confidence, and ensure your wellbeing is fully supported throughout your journey.
Organisation: Citizens’ Advice Bureau
Service Type: Support & Advice
Website: www.hillingdoncab.org.uk/workwell-programme/
Telephone: 0808 278 7893
Young Minds
We’re the UK’s leading charity fighting for children and young people’s mental health. We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what.
We provide young people with tools to look after their mental health. Our website is full of advice and information on what to do if you’re struggling with how you feel. We empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in. Together, we can create a world where no young person feels alone with their mental health.
Call our Parents Helpline for free on 0808 802 5544
We offer tailored information, advice and support to parents and carers who are concerned about their child or young person’s mental health. You can speak to us over the phone, or chat to us online.
You can use our Helpline service if you are the parent or main carer of a child or young person aged 25 or under. Our service is available across the UK. It is free and confidential.
Organisation: Youngminds
Service Type: National Support Services
Website: www.youngminds.org.uk
Telephone: 020 7089 5050
Email: ymenquiries@youngminds.org.uk
Telephone: 0808 802 5544 Parent Helpline
Link Not Working? Let Us Know | Last Updated October 2025